Zoe Grant is Service Manager for Breakout Youth, an LGBTQ+ charity that supports young people in Hampshire access information, advice and support around their sexuality or gender identity. Delivering confidential spaces for young people to build confidence & positive relationships, and understand their identity. Passionate about young people receiving the highest quality services, she ensures all young people have a voice and access to opportunities in a safe and supported peer led community. Zoe was the Director of Volunteering for Over The Wall from 2013 to 2019. Under her leadership the volunteer programme was transformed, both in scale and design. Volunteer numbers increased by 40% and retention increased to 70%. She also has a strong focus on enabling those who have the most to gain, to volunteer and develop skills create a 'volunteer community'. Creating creative programmes which are accessible to volunteers and devising innovative ways to promote a supportive and engaging community. She has 20 years' experience working for children and young people in the third sector and was the proud winner of the Third Sector Volunteer Manager of the Year Award- 2016.